Unlimit Mobile – Privacy Policy
Unlimit Mobile, which is powered by ZGPL your privacy is important to us. This Privacy Policy outlines how Zetexa Global Private Limited and its subsidiaries Zetexa Global Corporation USA and Zetexa Inc., Canada (collectively, “Unlimit,” “we,” “us,” or “our”) collect, use, store, and protect your personal information when you access our services through our website or mobile applications.
By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information to provide better services to our users. This includes:
a. Personal Information
Full Name
Email Address
Mobile Number
Billing Address
Payment Information (handled securely via Stripe)
b. Device Information
Device model and OS
IP Address
Language preferences
eSIM compatibility status
c. Usage Data
Pages visited on our website or app
Time and duration of visits
Referring URLs and clickstream data
d. Location Data (with your consent)
Country or region from which you access our services
2. How We Use Your Information
We use your data to:
Process eSIM and virtual number purchases
Provide customer support and resolve issues
Send confirmations, updates, and service-related messages
Improve our website, app, and user experience
Prevent fraud and unauthorized access
Offer promotional content, only if you opt-in
3. Sharing of Information
We do not sell or rent your personal data. We may share your information with:
Payment Processors: To securely handle payments (e.g., Stripe)
Telecom Partners: To activate and manage your eSIM or virtual number
Authorized Vendors: For analytics, customer support, or marketing (under strict confidentiality agreements)
Legal Authorities: When required by law or legal process
4. Cookies & Tracking
We use cookies and similar technologies to:
Remember your preferences
Analyze traffic and site performance
Improve security
You can control or disable cookies in your browser settings. However, doing so may impact your user experience.
5. Data Security
We take your privacy seriously and implement:
SSL encryption for all data transmissions
Secure storage of sensitive information
Access controls to restrict who can view or edit your data
Despite our best efforts, no system is 100% secure. We encourage you to use strong passwords and protect your login credentials.
6. Your Rights
Depending on your location, you may have the following rights:
Access your personal data
Correct or update your information
Delete your data (subject to business or legal obligations)
Object to certain uses of your data
Withdraw consent at any time (e.g., for marketing)
To exercise any of these rights, email us at support@unlimitmobile.com
7. Data Retention
We retain your data for as long as:
Your account remains active
Required to fulfill legal, tax, or regulatory obligations
Necessary for legitimate business purposes
You may request account deletion, and we will remove all non-essential data upon verification.
8. International Data Transfers
As a global service provider, your data may be stored or processed in jurisdictions such as India, the United States, or Canada. We ensure adequate protection through secure data handling practices and compliance with applicable laws like GDPR and CCPA.
9. Third-Party Links
Our website and app may contain links to external sites. We are not responsible for their content, privacy policies, or data practices. We recommend reviewing their policies before engaging with them.
10. Children’s Privacy
Our services are not intended for children under the age of 13 (or the equivalent minimum age in relevant jurisdictions). We do not knowingly collect personal information from children.
11. Policy Updates
We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Last Updated” date. Continued use of our services indicates your acceptance of the updated terms.
12. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please reach out:
Read DPA