Acceptable Use Policy
For Consumer Customers
Acceptable Use Policy
For Consumer Customers
Call +91 9441233233 or send email to support@unlimitmobile.com to reach Unlimit Mobile Customer Support.
1. General
Dis Acceptable Use Policy ("Policy") show your usage rules for Unlimit Mobile monthly and pay-as-you-go services (each one na "Service") provided by [Legal Entity Name], registered for [Country] under company number [Number] ("Unlimit Mobile", "we", "us"). E dey part of your contract with us.
Dis Policy explain wetin you no must do, how to avoid breaking rules, and wetin go happen if you break am. "User" or "Customer" means person wey dey use the Service.
Words like "including" or "in particular" na examples and dem no dey limit meaning of words before dem.
You must use the Services for private, personal and lawful purpose only.
If you no follow dis Policy, your Service fit get restricted or withdrawn.
Dis Policy dey work alongside our network management rules.
2. Use of our Services
You no must:
- use the Services or SIM cards for business or non-personal purpose;
- do anything wey go harm network performance or block oda users;
- make calls or send text messages to market or run business or organization;
- make too many calls to plenty people for business promo;
- generate fake traffic or send automated messages;
- send too much messages or spam;
- resell the Services;
- allow oda people use your SIM for revenue-generating numbers;
- make high volume calls to earn money or rewards;
- install gateway device, app or SIM box to send bulk calls or texts; or
- use SIM box or gateway device to send automated messages.
3. Data use and unlimited data
Data must be used for personal legal purpose only by individual person.
If we believe say your data use dey affect network, or you be Heavy User for peak period, we fit:
- reduce your traffic speed compared to oda users;
- reduce access to your Services;
- add extra charge to your account; or
- disconnect your SIM. We go try inform you before disconnection.
Heavy User: You be Heavy User if you pass monthly data limit of [XX GB] for two consecutive bill cycles.
If your unlimited data use cause network congestion, we fit monitor your usage.
4. Harmful, deceptive or illegal activities
You no must use Services or SIM cards for any harmful or illegal activity, including:
- breaking any law or regulation (defamation, privacy, harassment, illegal content);
- fraud or criminal purpose, or sending offensive content;
- nuisance calls or illegal file sharing;
- activities wey degrade oda connected services;
- avoiding charges without good faith; or
- any use oda than legal personal use.
5. Roaming
Roaming na for temporary travel like holiday and short breaks.
We dey monitor roaming. If inside [4] months period, you roam for [62] days or more AND your roaming usage pass Home Country usage, extra charges fit apply.
You fit still receive calls and texts while roaming without extra cost.
6. What happens if your usage breaches dis Policy
We fit suspend or terminate Service if you break dis Policy.
We go try call you if we need to terminate your Service.
If we suspect say you break rules, extra charges or SIM disconnection fit happen.
We fit restrict part of your Service (like text messaging) if misused.
7. Other key information
You no fit spend pass [Amount] per month on premium services:
- calls to premium rate numbers;
- texts to premium numbers;
- content from Charge to Bill partners.
We fit charge administrative costs for handling Policy breach.
8. Rights and remedies
If you break dis Policy, we fit: (i) suspend Service; (ii) add extra charge; (iii) move you to oda plan; or (iv) apply traffic management.
We go try reach you before service termination.
We fit put technical measures to block prohibited activity.
If network get compromised, we fit help track offender.
If Service get cyber attack, we fit disconnect IP address to mitigate attack.
Nothing for dis Policy remove our legal rights.
Need offline copy?
Download full Acceptable Use Policy document as PDF.